If youre using DSers, the order will be fulfilled for you automatically, including the tracking number, and your customer will know their order has been shipped. Also, this drop-shipping theme ensures complete satisfaction and offers a 30-day refund with a simple policy. This can be done by being transparent with them in regard to your shipping practices. It comes with a 7-day free trial and then a $19/month payment plan. Julong Industrial Zone. Try to select ePacket shipping if the supplier is in China and offers it as an option. All you need to do is to send us your product list, and we'll do the rest for youproduct sourcing, purchasing from the factory, quality check, custom packaging & inserts, and order fulfillment. Youll start receiving free tips and resources soon. Doofinder Review. Learn everything about dropshipping for beginners and beyond - for FREE! Why do you need to include a shipping policy when dropshipping? Dropshipping is a business model where you dont have your own stock, which typically causes longer shipping times. Shopify has a refund policy generator that you can use for free to create your dropshipping return and refund policy. Before placing an order, some customers will check first if they can return the product for free and get a refund. If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund. Thus, while below are some of the core things you should include in your shipping policy, only you can decide which shipping information is important enough to your customers and store to warrant being in your shipping policy: The time it takes to process and package an order for shipment determines how fast it gets to the customer. Keep on reading to find out what you should cover in your shipping policy, so your visitors will be able to find every bit of information they need! Within, youll find products ranging from womens clothing and jewelry to electronics and home dcor. How Are Dropshippers Affected by Returns? It includes details on expected delivery times, shipping costs, shipping methods, payment and tracking information, shipping restrictions, and international shipping. The second most significant reason for having a high return rate is if the product isnt a good fit or is the wrong size. Thats not the most useful option when dropshipping with AliExpress since the buyer will typically unpack and open the package, which means theyll break the seals. AliExpress Dropshipping is the form of retail fulfillment where the Dropshipper (seller - You) collects orders from customers and transfers them to the actual AliExpress seller (supplier). Make sure to give your customer a realistic delivery time, so they will know what to expect. Good marketing alone is a competitive advantage. You can create a shipping policy by setting up a new page on your online store. Integrate a customer support option after every step in case the client gets stuck. Marketing is how you help customers find, evaluate, and buy your productits meant to improve a customers experience with your store, in addition to driving revenue. So, here are all the pros and cons of accepting free returns: As a marketplace with different sellers, AliExpress has one general Free Returns program where you can return an item within 15 days for free if its unpacked and undamaged. Typically, shipping from China to the US will be significantly cheaper than vice versa. Dropshipping with Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. What you will want to do before you even start thinking about drafting a policy is reviewing your various suppliers shipping policies as they can vary significantly and take them all into account when writing yours. It's as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. With this, youll decrease your customer service tasks and reduce unnecessary emails back and forth. It comes with a 14-day free trial and then a $17/month payment plan. Sometimes, there are ways to have a faster delivery time when dropshipping as well. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. If you provide multiple shipping options, provide a chart that lists out all of those options. Template: On AutoDS we have some templates which have been adapted for Chinese dropshipping. Your competitive advantage will be reaching and serving your customers faster and better than your current competitionin other words, marketing, operations, and support are how you win. Since you are not in charge of packing and shipping orders, it would be good practice to mention in your shipping policy that a delivery address cannot be modified once the order is placed or has been shipped. AliExpress makes it easy to find products to sell in your ecommerce store without having to worry about inventory or shipping. Change all words that are located in the square brackets, and make any other modifications to make the shipping policy suited for your store. For the first casean order never arrivingyoull need to bring up the issue with your supplier. This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. You can use the AliExpress Buyer Protection if the item doesnt arrive within the deadline, comes damaged, or is different than described. Dropshippingwith Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. Well, you start getting more and more refund requests! The technical storage or access that is used exclusively for statistical purposes. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. This is by far the easiest way to contact AliExpress dropshipping supplier use my template and make changes as you see fit. What Should Be the Dropshipping Return Address? What are the benefits of dropshipping on AliExpress? So, let your customers see all those happy customers and reap the benefits of user-generated content. Doing this can save you some money, especially if youre selling low-cost products. How to Give Refunds If Youre Using WooCommerce? Flat rate shipping is usually more attractive for online shoppers than costs that are calculated at checkout and can come as a surprise. Want to get the manufacturers best price from China? She spent the last 8 years improving her skills and loves taking on new challenges. Use the template at your own risk. Ensuring that your drop shipping policy has a section outlining the various mediums through which customers can reach you can give them more confidence as they shop with you. For instance, online stores that sell underwear among other products might choose not to accept returns on underwear due to the delicacy of the product. Its as simple as having the DSers app installed in your Shopify store and adding products. Not to mention that the global freight situation can change unexpectedly from one day to another, which is something that you have to take into account when drafting your shipping policy. Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. An example is a section on trendy topics like COVID-19 and how its impacted your businesss shipping processes. Here are the main reasons why a dropshipping return policy is a must: Here are the key elements an excellent dropshipping return policy template should contain: Are you accepting returns on all of your store items or just some? Absolutely! Usually, a 14-day money-back guarantee with no questions asked is the norm in Europe. You can have AliExpress build you a dropshipping store or use the AliDropship plug-in to easily import bestsellers and new products to an existing store. #: Delivery times for various shipping regions. If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. You add the products youd like to sell from AliExpress to your store. Hiding shipping costs from the buyer until the end can negatively affect the shopping experience. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. This article is over a year old and it was one of the most helpful articles I have come across regarding shipping policies! Never skip adding these default pages to your dropshipping store. For examples of shipping policies used by major e-retailers as well as a template that you can customize for your dropshipping business,click here. Aliexpress. There are many reasons why a customer can request a return. Eventually, youll begin to figure out who are the reliable and quality suppliers and who are not. Packages Damaged, Lost, or Missing While in Transit. By entering your email, you agree to receive marketing emails from Shopify. Letting your clients know about this reassures them, even when orders take a bit longer to arrive. Do you offer a free return option (or who pays for the return shipping)? Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. Always inform your customer of your reservations on shipping to various parts or regions. Lastly, dropshipping is as simple as buying a product from the site and inputting your customers address after receiving their order. Or will the customer have to pay their own return shipping? What Are the Pros and Cons of Accepting Returns? WooCommerce Dropshipping is designed to make Dropshipping easy and hassle-free. Notifications are sent out immediately via email after the package is ready for shipment. Hello (Their name if you know it) My name is (Full name) I am the owner of (Your website) an eCommerce store specializing in (Your products). I also recommend reading this article, its long but will explain you everything related to starting your own dropshipping store. And as I mentioned, you can start for free with DSers. Choose what to sell and find reliable AliExpress suppliers Drop Shipping Agreement Template Save, fill-In The Blanks, Print, Done! AliExpress dropshipping is by no means dead. We offer international shipping, but its limited to the countries given below (Here, add a list of all the countries you are willing to ship to.). ); The steps and timeline of the return process; The refund options full refund, store credit, replacement product, etc. Furthermore, it would help if you displayed it on your online store in a way thats easy to find, locate, and read. Having a shipping policy is advantageous in several ways: A transparent shipping policy covering everything related to your shipping process, shipping costs, and durations makes customers trust you and your products more. My name is Patryk and I've been dropshipping for 2+ years now! You can start your AliExpress dropshipping business as well using affiliate programs (AliExpress Portal or Admitad). For questions, support, problems, or warranty claims, please contact us by email at [SUPPORTEMAIL@DOMAIN.COM]. This business type doesn't require products in stock.