The power button lets you cycle between EQ presets. Really nice build quality. I have to turn the headset off and then back on again to reconnect, and I tell the xbox which user is using it will come on for a little while then cut back out. Create an account to follow your favorite communities and start taking part in conversations. The reason they had to go back was the hinge had broken loose from the housing. However, some people may find the cups a bit shallow. Connected to my Xbox Series S easily, sound, mic and battery life are all very good and they're easily the most comfortable headphones I've owned. Just like many other gaming headphones such as the Audeze Penrose Wireless, the SteelSeries Arctis 9X have a bulky design. Really disappointed in having to return them. You can plug them into your Xbox One or PS4 controller using their 1/8" TRS connection, but they're audio-only compatible, so you can't use their microphone over a wired connection. It works fine some times, but the next day it wont connect. The reset button is inside a pin hole . I know they have an 800 PRO now that may be higher build quality, but still has that flip-up mute. With this adapter, you can fully use the headset on PC, but it wont be compatible with the PS4, and obviously wont be needed on the Xbox One. Arctic 7x is more then enough if you need headset couch gaming. Looking into getting a wireless headset for my series x. Instead I can hear footsteps in my video games. Next, you press the headphones' 'Bluetooth' button to pair them with a phone. If you have experienced this issue, please let us know in the discussion section below. They have also noted that the audio stutters, sounds muffled, or there's a clicky sound present, which can be annoying while gaming. Please check your email to confirm your signup. For full support or to open a ticket with our support team, please check out https://support.steelseries.com. However, if you mainly gameon Xbox One, the 9X will still offer better value as they support Xbox One Wireless, unlike the Pro. Note: Some users have reported an issue with the headphones' volume decreasing when EQ settings are applied. Although you can EQ both headphones using SteelSeries Engine software, the Pro have a nice dual-battery system that lets you charge onebattery while using the other one. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. These headphones are comfortable and stable, but they aren't intended for use in a sports setting due to their bulky design that doesn't let your ears breathe. You can customize their sound using the graphic EQ and presets available in the SteelSeries Engine software. The SteelSeries Arctis 9X Wireless and SteelSeries Arctis 9 Wireless perform similarly overall but suit different audiences. It's the same exact headset but specifically it was causing issues with the Series X|S so those have now been fixed. For the most part, the range is very flat and neutral, which results in present and clear vocals and lead instruments. New York, Please refresh the page and try again. Previous to this test bench, we gave a score of 0ms when the value was negative. The SteelSeries have a more comfortable fit, an easier-to-use control scheme, and a more neutral default sound profile, not to mention superior microphone noise handling. The SteelSeries Arctis 9X have excellent mid accuracy. Personally I'd recommend Turtle Beach to anyone looking for a top quality headset with great customer support. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The SteelSeries are better-built, more stable, and have a more neutral default sound profile. They struggle to block out bass-heavy sounds like bus and plane engines. When i connect it to my phone, it works. I've tried every suggestion I could find on the internet regarding this issue but no success, my wireless Arctis 9X keep turning off randomly and completely disconnecting. However, these headphoneswont be as versatile as other models as they're not compatiblewith PS4 consoles or withPCs that don't havean adapter. 3 Under "Recording . After using the headphones for a couple of days, we noticed this issue, even when using two different dongles. The SteelSeries Arctis 9X Wireless and the Beats Solo Pro Wireless are designed for different purposes. The SteelSeries Arctis 9X is one of the best headsets you can get for Xbox Series X|S, and it works great with other devices with built-in Bluetooth and excellent battery life. I left to get some food and now it won't turn on or charge. While these headphones support Xboxs native Windows Sonic Spatial Audio, you cant control it inside the app. A Steelseries arctis 9x, an Astro A50 and a Turtle Beach of some sort. The headphones were also still showing as connected, even though they had disconnected, and we would have to turn them off and on again. However, these bulky headphones aren't intended for use while working out, and they may fall off during high-intensity movements. No LED = unmuted (or the headset is turned off! The LED can also be turned off completely if you choose. However, the Corsair can be used wirelessly with PlayStation consoles and their boom mic has a better recording quality. These headphones have a disappointing frequency response consistency. Been looking at the current headsets out there and a couple caught my eye.. currently looking at the Turtle beach 700 gen 2 max or the Kiara pro. We did a test and can confirm that when connected via Bluetooth or USB and EQ changes are applied, the volume decreases. A problem that spans across multiple SteelSeries models some people after owning the headset a few months and other people after a year however in my case from brand new. A more premium option, but worth every cent. The range is quite neutral, so you feel the punch and body of bass-heavy instruments. Overall very happy. I had them since day one and they still look brand new. You can also still receive audio while they're charging, which is convenient. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. Learn more how customers reviews work on Amazon. Reviewed in the United Kingdom on 16 February 2023, First pair I got kept disconnecting but second pair i got have been brilliant, got my replaced the very next day, Reviewed in the United Kingdom on 17 February 2023. My brand new Arctis 9 keeps randomly shutting off and the inactivity setting is set to "Never" though if I try to mess with it at all, that also turns it off. SteelSeries is releasing an update for the Arctis 9X headset that includes new features, fixes, and more. They have also reported that their audio sounds clicky, muffled, or stutters. You don't have to press hard and you should feel the button being pushed. The SteelSeries Arctis 9X have very good peaks and dips performance. Now, set your wireless station to re-connect your headset (you do this by pushing the button on its side for 6 seconds). That said, the soundstage is perceived as being relatively large as if it's coming from in front of your head. The SteelSeries have a longer continuous battery life and better onboard controls, including channel mixing and EQ cycling. Call/music management controls on ear cups. Both headphones use Xbox Wireless technology to connect to your Xbox One. Scan this QR code to download the app now. It's especially handy if you are away from your PC to use the restroom, walk around, grab a drink, etc., since the ability to toggle the mic is right there with you, and you don't need to come rushing back to your desk to mute or unmute yourself. WHY WOULD anyone design a system where it shuts down completely when it loses Bluetooth connection? The SteelSeries Arctis 9X Wireless are better gaming headphones than the Corsair VIRTUOSO RGB Wireless XT if you're an Xbox gamer. I would also like to mention I have never dropped these, neither have they ever been thrown down. Standard Microsoft wireless for series x. I have 3 steelseries and 2 astros and always go back to the official one. Make. We now use a subjective evaluation of our audio clips. If you agree, well also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. It seems like if I keep everything active it doesn't turn off, which is bs when you have the thing set to "never" in the first place. SteelSeries has put out a troubleshooting guide to address this issue, noting it could be caused by minor interference. Arctic steelseries 7x wireless tongle more reliable then Bluetooth and its green, Do you still have any connection issues? This is a reminder that r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. It uses the same proprietary wireless connection as the Xbox controllers and the Microsoft wireless adapter. However, the mic is noticeably bright, which could help with cutting through the game audio, but it won't sound neutral. Asuna (SteelSeries Customer Experience) Hello, Our replacement process is fully remote for your convenience, therefore I need to ask you for a video demonstration and one photo of the issue before we can move to the next stage. After being a long time HyperX user and then buying the Xbox Wireless Headset (especially with the short mic and therefore terrible chat quality), I think the Steelseries Actis 9x is my favorite one. They're also Bluetooth-compatible, so you can listen to music on your phone while connected to your Xbox console. If your Arctis 9X fails to turn on, first check to make sure the USB port you are using is supplying enough power to charge the headset and that the charging cable is not damaged. Click the + sign beside USB settings. The Turtle Beach have a more stable fit. When i connect it to my phone, it works. The SteelSeries Arctis 9X have a poor noise isolation performance. These headphones are fantastic, when they're working properly, many times the sound will start crackling, they will randomly disconnect and if you don't update the firmware they will force lock your xbox series console (you wont be able to turn it fully off even though it appears off, in turn, you wont be able to turn the xbox back on however I believe all headsets are sent out updated now so shouldn't be a problem any more) for the price I would expect these to be a non issue plus they stopped charging about 10 months after purchase however SteelSeries did send out a replacement (albeit they took 3 weeks of faffing about before they did) other than all these problems the sound is great, again, when they're fully working. Some of the best gaming headphones Ive used. Please contact the moderators of this subreddit if you have any questions or concerns. The update, which can be installed by connecting your Arctis 9X headset to a PC via USB and using SteelSeries' comprehensive Engine software, includes the following fixes and changes: If you've been having any problems with the otherwise fantastic Arctis 9X wireless headset, especially when paired to your Xbox Series X|S, be sure to grab the new update as soon as possible. In comparison, the SteelSeries' analog cable only offers audio support. While they perform a bit better against higher-frequency noises like voices or the hum of nearby AC units, these sounds may still be audible. Why? While both are comfortable, the Arctis 9X are more versatile since they support Bluetooth and have a more balanced sound profile out-of-the-box. Came here to say this. Locate the reset button and press and hold it for 1 second using a paperclip. . The9X are Xbox One-compatible and use essentially the same connection as Xbox One controllers to seamlessly connect to Xbox One consoles andPCs that have Xbox One Wireless Technology without the need for a dongle. Overall, all frequencies fall within good limits, which should result in clear and pure audio reproduction. The Arctis Nova Prodeliver audio more consistently, and have ANC, which can help block some background sound. Aerox 5 Wireless Destiny 2: Lightfall Edition, QcK Prism XL Destiny 2: Lightfall Edition. Same as the Arctis Pro + GameDAC mic LED is considered an RGB zone, and can be customized with your choice of muted and unmuted colors. If you only play on Xbox One, the SteelSeries are the better option, but if you need a versatile headset, the Plantronics might be a better alternative. Update 06/19/2019: We've updated the Xbox One compatibility value to reflect support for both mic and audio. Get the best of Windows Central in your inbox, every day! 1996-2023, Amazon.com, Inc. or its affiliates, Reviewed in the United Kingdom on 7 April 2020. 1. So incredibly light. However, Arctis 9X have a somewhat better microphone performance. They're not very portable as they dont fold into a more compact form. The SteelSeries Arctis Pro Wireless arebetter-suited for PC and PS4 gaming while theSteelSeries Arctis 9X Wireless arebetter for gaming on the Xbox One. I own several pairs of superb headphones for music, and reference - and every time I don a set of "gaming" headphones they tend to feel like a toy - that said, I felt these warrant a review. Bottom line is Microsoft's proprietary. Future US, Inc. Full 7th Floor, 130 West 42nd Street, The SteelSeries Arctis 9X are decent for phone calls. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All in all I'm happy with my purchase. While both headphones are comfortable, you can use the Arctis 9X wired and wirelessly, but they're primarily designed for Xbox consoles. You can also save different profiles and switch between them. I've heard these are plagued with issues with connection dropping etc, You ever had issues with the microphone being too sensitive? We have waited over a year for an update that fixes this headsets issues! The "Ski Band" feature of the headset is probably the comfiest thing I have worn, it molds specifically to your head shape, unlike other headphones by using the elasticity of the band and the weight of each earphone to hold it down. However, their audio delivery isn't very consistent across different users. We aren't sure what causes this but will update if we get more information. I found the Arctis 9X would not charge, I Googled Arctis 9X . They work with PCs that useXbox Wireless Technology, though. Sorry, there was a problem saving your cookie preferences. You must first press the 'Pair' button on the Xbox console and then press and hold the headphones' power button for six seconds; this pairs the headphones to the console. The SteelSeries Arctis 9X are very stable headphones. Reached out to support, but odds are I am just going to return it through Amazon. SETUP - PC. As a result, we have updated our review, and the scoring of this box has changed. The SteelSeries have a more stable fit and a better-balanced sound profile. However, the Corsair's boom microphone is detachable, unlike the SteelSeries. Heres how it works. These headphones dont come with a pouch or case. However, since our testing PC doesnt have this technology built-in, we purchased an Xbox Wireless Adapter to better represent the headset's performance on the Xbox One. Hopefully they can do this with a firmware update. Some people may overlook the fact that they must press and hold the power button of their SteelSeries headset for about 5 seconds for it to turn on. These headphones have decent weighted harmonic distortion performance. How to Factory Reset SteelSeries Arctis 9X HeadsetSTEELSERIES ARCTIS 9X WIRELESS GAMING HEADSETGET YOUR NEW STEELSERIES ARCTIS 9X HEADSET HERE!! The SteelSeries have a more comfortable fit, an easier-to-use control scheme, and a more neutral default sound profile, not to mention superior microphone noise handling. I had hyperX dont remember the model but wasnt cheap and I didnt like the sound whatsoever. The included 3.5mm jack allows for the sharing of audio output, handy for those times when you're playing couch co-op and wish to keep the noise low. I also note when I turn on surround 7.1 the dongle does a very slow fade out/in pulse, is that normal? That's why every Arctis headset has an on-ear mute button that mutes and unmutes the mic, so you don't have to go searching for a mute button or hotkey. They have an ANC system that's able to block out more ambient noise, and they have an H1 chip so that you can seamlessly pair them with your Apple devices. New comments cannot be posted and votes cannot be cast. I had the steel series arctic 7P for ps5 and I would much rather have the Xbox headset for my ps5. The SteelSeries Arctis 9X are adequate for office use. SteelSeries is a gaming accessory company that makes keyboards, mice, headsets, and more. Also, they come with cables that you can plug into your PlayStation or Xbox controllers for full audio and microphone compatibility, although you have to turn the headphones on to use the TRRS cable. Arctis: Designed Like No OtherDo Arctis Headsets Work with Xbox Series X?Tweaking Arctis to Perfection. On the other hand, the SteelSeries have a nice companion app with customization options, they are also Bluetooth compatible, and they dont require a transmitter to work. Zachary Boddy (They / Them) is a Staff Writer for Windows Central, primarily focused on covering the latest news in tech and gaming, the best Xbox and PC games, and the most interesting Windows and Xbox hardware. By the way, the sound is awesome, micro is good enough and the fact, that you can connect additional device like phone is pretty convenient. However, using test bench 1.5, we measured -8ms on iOS and 13ms on Android. Unfortunately,some usershave reported that their unit disconnects from their console when using non-Bluetooth wireless. However, they're lacking a bit of low-bass, which may be disappointing for fans of bass-heavy music genres like EDM. The SteelSeries Arctis 9X Wireless are better gaming headphones than the Turtle Beach Stealth 600 Gen 2 Wireless. If you're looking for a dedicated Xbox headset with lower non-Bluetooth latency, try the Xbox Wireless Headset or the SteelSeries Arctis 7X Wireless. Try again. The SteelSeries Arctis 9X Wireless are slightly more versatile than the Turtle Beach Stealth 700 Gen 2 Wireless. Graphic EQ plus presets available via companion software. Their non-Bluetooth wireless can also be used on PCs and PS4/PS5s. A Firstly this headset is awesome it sounds great and feels great but the problem started after the first full 20hr battery drained. Comes charged too which some skimp on (looking at you Corsair). Most of you already know this, but it's worth mentioning! There are some peaks in the bass range, but it's not enough to affect the tightness of the bass significantly. Arctis 9X - Support Support Audio Arctis 9X Arctis 9X Arctis 9x Features and User Manual Arctis 9X Setup (Bluetooth and Mobile) Arctis 9X Setup (PC) Arctis 9X Setup (Xbox Wireless) Can the Arctis 9X be used wired? The SteelSeries have better controls, they're more stable, and they leak less audio. Their retractable boom microphone has an impressive recording quality, and your voice sounds clear and natural even if you're calling from a noisy environment. Is this really going to be that much of a pain? Their microphone recording quality is noticeably better too. When she's not wreaking havoc as Techies in Dota 2, Megan dabbles in almost any PC game, most recently Overwatch, Hades, and Warzone. Thought the same until the swivel on the earcup broke, don't buy, Hi. This new method has resulted in different results than what we had reported in our previous test bench. Your voice sounds full-bodied, clear, and detailed. However, they don't have multi-device or NFC pairing. Toggle the PC / Playstation Mode Switch 13 on the bottom of the wireless transmitter to PC. On the other hand, the Astro are more comfortable and have lower wireless latency. The rest of the headphones are all black. Arctis Pro + GameDAC delivers gamings first certified Hi-Res Audio system, ensuring you hear high-fidelity, full-resolution audio with no down-sampling. I have a arctis 9x, but when i connect it to my pc it turn off after seconds. The SteelSeries Arctis 9X work with the Xbox One thanks to the Xbox Wireless Technology, which is also available on some PCs, meaning a dock isnt necessarily needed. I saw people say to remove the right earcup and find a reset button, but I don't know how to correctly remove the earcup without damaging it.