Create an account to follow your favorite communities and start taking part in conversations. USE TICKETS WITH THE APPNo paper required. I didnt have a problem with the transition until I downloaded AXS and attempted to login. I never write negative reviews but this is the worst app I have ever tried to use. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. 1x ticket, 75 face price. AXS App: Selling Tickets Share Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have an issue with AXS Tickets too. IOS 16.2 on Iphone 11. Entering The Venue How do I get into the venue? Tix are for mobile, so not sure what to do. Clicked the verify button oops something went wrong. They replied that it happens quite often and therefore there should be no need to worry :-). The tickets were $300 too. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Slow to respond and when they do it has nothing to do with the issue expressed to them. find great events near you, buy 100% official tickets, sell your seats if you After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Dope concert. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Also, it is not loading any events. Hopefully this will save someone from the panic attack I just had over my tickets. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. This telling me time and time again, that I had NO EVENT COMING. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Be safe from hackers and unwanted bills. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Do the terms of your original ticket purchase permit you to re-sell the tickets? No contact number just an auto chat which is completely useless. So do not buy from them unless you have a printer and are semi computer literate. Press question mark to learn the rest of the keyboard shortcuts. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. SOLD TICKETS VIA AXS. AXS has gone down the hill as soon as they stopped taking calls. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. I was happy and excited. After the concert I ask a staff member what's up, and they say the meet and greet was before. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. What a waste. Buying Basics How can I buy tickets? The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. . I can see my tickets, but I don't see a way to print them. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). 3. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Im going fucking hysterical. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Its all a fan needs, all in one app. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. And they had no answers for me. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. I have lost 8 tickets so far 4 more are today. This update includes performance improvements and bug fixes. Even the emails disappeared. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Gave my son a number to call: 45 minute wait. I can't access purchasing tickets either on my desktop or phone. Im going to recommend Red Rocks find another ticket vendor! DO NOT USE AXS! Front row or on the aisle? When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. As soon as I select buy tickets the next page fails to fully load. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Ugh! AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Its all a fan needs, all in one app. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Exit outOf the window immediately. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. No. I have reinstalled the app to see if it was an error in an update. Expires: Dec 19, 2024. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Apparently lots of people are having problems with the App. I have to agree with everyone here, on the catastrophy of this AXS App. Have no fear, theres a link in the email where I can view the completed transfer. Then I received 2 notifications from my bank for 2 separate large transactions. I had no trouble signing in and viewing my tickets at that time. I'm getting sent in a loop to verify my device to sign on to the app. How do I create an AXS account? Tickets not showing up in app for event next day. The email sharing the tickets never went through. There was a message saying if I dont see my tickets to verify my email. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Also, it makes no difference if you use AXSTickets or the website. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I am going to be extremely upset if I cant go to the TOOL concert. I tried this for a couple days until I decided to email support. When I've bought tickets from AXS before they took a few days to show up in my events. Have had a variety of other problems in the past, particularly with tickets not displaying. BUY THE PERFECT TICKETSFront row or on the aisle? Tap for tickets to see the artists and teams you love. Panic over. No content will load on the Iphone App. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. BUY THE PERFECT Something told me to go on the actual website. Now, put your network on 4G e.g. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Continuer sur 950 mtres. And why did I pay such exorbitant surcharge fees for THIS experience? See all 9 articles Ticket Order Help I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? Their customer service is horrible. Mappy donne les informations utiles pour votre itinraire de. I will be disputing this charge with my bank. If you have just bought your tickets and aren't seeing them in your account, hang tight! Extremely frustrating. The only problem is, Im not using Safari so it should make a difference. I received an email back immediately letting me know they received my request. ~VP, Contact Center. . I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D I can log in on my computer but not on the AXS app on my phone. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Very disappointed. Their website did not inform me I would be charged $25 for this service. The hassle with trying to login is just ridiculous! Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Boooooo Axs. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Is it my iphone? Mobile app not able to log in. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I logged into the website and it still said the same thing. Two thumbs down. Save your emailed tickets. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Thank you. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Been having a major problem with this app since OCT 2021. My email was missing a . Tap for tickets to see the artists and teams you love. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. This is the ABSOLUTE WORST APP I have. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Follow the AXS Tickets iOS app troubleshooting guide Here . I will not be using AXSTickets again, its not worth it. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. This is horrible, such a terrible app. The use and ease of AXSTickets was phenomenal. And that was after the minutes that passed by before I actually set the timer. I cannot Sign in. Their customer service is horrible. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Sports and arena events will usually be the most expensive with the best seating options topping $150. So, please do yourself a favour and buy from the venue direct. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. These tickets are non refundable so I am out $200. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Buying tickets was easy of course .. but getting a refund is a whole other problem. Official Tickets and Your Source for Live Entertainment | AXS.com This is for London (October). The next day I got the same email twice simultaneously. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. I figured this out all on my own no thanks to their support team. Yet I do not have my tickets or any co formation. NOTHING. I can't even get into the the app on my phone. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. He never received the email. The first time, was for. Get the AXS app from App Store or on Google Play. On android, goto "Settings" "Apps" or "Manage Apps" tab. They hold your money forever if there is any issue with your event or if you sold your tickets. They gave me a # that wasnt even verifiable. Theres so much to see. Is it Legit? I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Later it logged me out and I logged right back in. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I ordered tickets online to a recent show. Even the emails disappeared. I expect much more from AXS!!! Are you having issues? and our Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I never heard back! On the day of event I reached them at last at mid day and they said they will look into it and get back to me. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. I got in touch with AXS and the woman I spoke to assured me that everything's alright. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Tickets probably arent being delivered until 1-2 weeks before the show. Please fix this and I hope there is no other fans that will experience the same thing as me. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Extremely disappointed. Sheffield and Glasgow. Justuseapp Safety Score for AXS Tickets Is 13.2/100. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Adding tickets to Wallet is a must, and sending/revoking needs major help. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. Create an account to follow your favorite communities and start taking part in conversations. What no Maybe try selling them somewhere else then transferring them? I dont know if it had deleted my tickets or if its a glitch but I dont know. It's all a fan needs, all in one app. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Go back to "Settings" "Connections" "Mobile Network" "Network Mode". If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Please fix. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. But wait, theres a phone number in the email you can call for help. listed the best and took a break. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I should have used the print at home option but this was the recommended option. Zero stress. Update AXS Tickets to the latest version on PlayStore. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Checked my account and it's back in there. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Front row or on the aisle? I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Must have been a blip. Yup happened to me too. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. 39,8 km. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. My axs app on my iphone is not working. With the AXS app, you can. cant go, and more. My daughter ending up unable to transfer her tickets, so lost over $100. I tried buying tickets on the website, got an error with payment. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Tbh, it is a great app. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. TRANSFER TO FRIENDSIts super easy. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. App not working? Will NEVER use them again. This is how I was tricked into buying more tickets. On hold forever while I worked in the kitchen. I purchased tickets and created an account using my Facebook. Nyman Subscriber 7 Subscriber I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Create an account before you try to buy tickets for the first time. I add tickets to my cart but when I go to check out it says my cart is empty. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Ticket . Hooray!But it forgot who I was and told me to create an account again. Tickets for Wed 22nd March 2023 at The O2 London. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better.