more. Quality is great! The bag is okay but a bit dusty and dirty. Find out how we combat fake reviews. Love the quality & style of the hat & quick delivery! All rights reserved. You can also place your order with our team on the phone. It will consist of art and design, itt will have Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you for the fast delivery. So thank you Jacquemus!!! Shop the best in modern womenswear with the most recent collection from Jacquemus. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. Thank you for the fast delivery. Job Description. The return process was perfect and easy! The refund was almost instant, but I originally placed via paypal. 2023 Trustpilot, Inc. All rights reserved. Companies can ask for reviews via automatic invitations. The website is very userfriendly, I found everything great. + Paid training & PTO. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. And of course, the items were beautiful when they arrived. Please enter the details of your request. Also, Simon is on holiday. The website is very userfriendly, I found everything great. Will definitely order again! The return process was perfect and easy! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Verification can help ensure real people write reviews about real companies. I ended up ordering through the site via paypal. The delivery was made very quickly and arrived in very good condition. When I enter on my account, in the status of my orders I can't see which of them have been returned. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. . Location: Remote live chat job, work online anyw in the world (United States preferred). About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Anyone can write a Trustpilot review. 2023 Trustpilot A/S. Outstanding Customer Service! This is unacceptable. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. was ok but the delivery with UPS was HORRIBLE. Read about their experiences and share your own! A member of our support staff will respond as soon as possible. You dont have to buy many Designer things to know that luxury products are sent in box. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Do you need help? All rights reserved. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Received the order but the box looks like its thrown somewhere. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Call Us. I received my parcel late and it then ruined a gift to someone. Beautiful experience! In addition, the fact of sending us a little booklet I find it super cool. We offer free 2 day shipping on all US orders. Entry level. Date of experience: 19 January 2023 MO . Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. For more information, please see our Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! $100 coupon code. I am very happy with my purchase! Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Pretty things in your Shop Jacquemus is great!!! Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Initiative 1: Creating Jacquemus' first physical store in Paris. Continuez, vous etes parfait.Tres belle journee. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Lists Featuring This Company Shoes Companies People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We also ensure all reviews are published without moderation. your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Delivery was left on doorstep whilst I was at work. and the service is great and shipping is fast! I am still waiting for the product and I have not received any email when they will send to me . When I tried to find the support form it appeared, that your site doesn't work properly. The bag is okay but a bit dusty and dirty. Use Switch Accounts. Anyone can write a Trustpilot review. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The order arrived on time and every item came very well packed. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Shift schedule availability from 8am -6pm in your local time zone. I love my bag! Also the condition of the leather was really bad. 2023 Trustpilot, Inc. All rights reserved. Thank you for the fast delivery. Tag of the item was already taken off and placed inside of the side pocket. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Beautiful experience! Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Fabulous Quality and Design! The packaging, payment, etc. Coinbase customer support number is online now. The pants were the perfect color, fit well and well made! Thank you note, stickers, and the dust bag were a welcome surprise! We use dedicated people and clever technology to safeguard our platform. I loved the bag, it's great, and super fast delivery, thank you. We also ensure all reviews are published without moderation. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. The order arrived on time and every item came very well packed. I love your website design, I love your brand. Worldwide Shipping. The material is great, the fit is great, so pretty. When it was delivered I wasnt home. Our native-speaking Customer Care team is available 24/7 to support you. I started emailing customer service, messaged the customer service Instagram, nothing. Beautiful experience! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Manage Your Backup Payment Methods. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. I truly think this is human error and it will get better. Much better of you used dhl not ups. was ok but the delivery with UPS was HORRIBLE. Got this a gift for my wife, she fell in love with it! FWRD Customer Service. I cannot track my order and furthermore they delay it more than it should alwayss. I love Jacquemus company with its amazing product. It looked absolutely beautiful on the site. Incredible quality, lots of compliments. The packaging, payment, etc. Find out how we combat fake reviews. Everything was amazing. Love you. Here are 8 tips for writing great reviews. The website is very userfriendly, I found everything great. Received the order but the box looks like its thrown somewhere. 2023 Trustpilot, Inc. All rights reserved. Ps, thanks for cute stickers which I get with my shipment. Will definitely order again! Product shipped out in a timely manner and arrived well packaged. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Overall it was great! I will never ever buy anything from them again. They are so dope and very light so dont pull on the ear lobes. Does polene has a us number (really asking :) I know they are more low cost that him but still)? They had 150 employees at the beginning of 2022 and now have more than 500. Because of this I wouldnt order again.. The quality of Le Grand Bambino bag is amazing. I love JACQUEMUS! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. I cannot track my order and furthermore they delay it more than it should alwayss. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. My experience was amazing! Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Very helpful customer service. Create an account to follow your favorite communities and start taking part in conversations. . I love your collections every year. Got this a gift for my wife, she fell in love with it! Received the order but the box looks like its thrown somewhere. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Contact them on WhatsApp, they always answer. It was it left to sit in the pouring rain. After 60 days, we will attempt to assist with repairs and/or obtaining . If you are not getting responses or your item hasnt shipped after a long period of time, call them. You are very welcome to get in touch for size and styling advice or with any further questions on your order. We use dedicated people and clever technology to safeguard our platform. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. The quality of Le Grand Bambino bag is amazing. I ordered the wrong size and had to return the item. I ordered the Grand Bambino bag. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I could find the contact number only from the cached page found in Google. I received mine within 2 days of ordering and I live in Canada! Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I love my bag! Avoid. The return process was perfect and easy! ;). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Companies can ask for reviews via automatic invitations. Suggested companies are based on peoples browsing tendencies. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. We will get back to you within 24 hours. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. Incredible quality, lots of compliments. Privacy Policy Thanks for the customer experience as well. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! To find out more and learn how to opt out, please visit our In addition, the fact of sending us a little booklet I find it super cool. 1. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To find out more, please visit our Privacy Policy. Buy collage-effect dresses and separates online now at NET-A-PORTER. They have no phone to US because they are French based and . Here are 8 tips for writing great reviews. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Coinbase customer support number is online now. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. Date of experience: January 19, 2023 RM Press J to jump to the feed. When it was delivered I wasnt home. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. I started emailing customer service, messaged the customer service Instagram, nothing. Im a big time jacquemus fan and have been for years. It wont even fit a card in there. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. We also ensure all reviews are published without moderation. It was really fast and satisfying! Will definitely order again! Full-time - Part-time - Temporary -Contract. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Beautiful experience! Two weeks went by and I never even received a tracking email. It goes against our guidelines to offer incentives for reviews. It goes against our guidelines to offer incentives for reviews. Love the quality & style of the hat & quick delivery! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. My order arrived in no time and im super happy! So thank you Jacquemus!!! But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Privacy Policy. The PRODUCT IS AMAZING! Verification can help ensure real people write reviews about real companies. Ive ordered a top from the site last year and had 0 issues. It was it left to sit in the pouring rain. The attention of detail with my order was exceptional. $25 - $35 per hour | Online/Remote Position | Flexible. Everything was amazing. We use dedicated people and clever technology to safeguard our platform. I love my experience so far and definitely will buy more. I love JACQUEMUS! I would have expected more for that money. From the package to the product. Call now to get direct help from coinbase customer support executives. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I loved the bag, it's great, and super fast delivery, thank you. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. But except that, everything was very good. I loved the bag, it's great, and super fast delivery, thank you. I love your collections every year. The ordering was easy and the quickness of the shipping was amazing.
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